Resume
Work
Experience
March 2023- Present
Commissary Manager| Gioias – St Louis, MO
· Frequently communicated with other store managers and employees on ordering and protocol.
· Maintained positive and profitable relationships with buyers and vendors.
· Assisted in organizing and overseeing assignments to drive operational excellence.
· Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
· Leveraged data and analytics to make informed decisions and drive business improvements.
· Defined clear targets and objectives and communicated to other team members.
· Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
· Completed inventory monthly.
· Weekly ordering from vendors.
January 2022- March 2023
Dietary Cook- Thurston Woods Village, Assisted Living/Nursing Home - Sturgis, MI
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Responsibilities include maintaining awareness of individual dietary needs and restriction of residents, verify delivery of meals to the correct residents, adhering to HIPAA guidelines. Worked to develop satisfactory resolutions to any issues from residents around menu items or meals. Efficiently and fluidly perform eight different roles within the kitchen to support unexpected changes in staffing including main cook, prep cook, and server. Follow recipes and portioning according to current established standards.
March 2018-September 2021
Walmart Associate
Roles included CAP 2 Associate, Online Grocery Associate and Deli Associate.
Responsibilities included coordination and communication with management and associates to complete merchandising and stocking duties. Built and maintained existing and new relationships with personnel and consumers by consistent, efficient, and professional customer service in a fast-paced, often noisy, and crowded retail environment. Maintained clean and orderly deli/kitchen, trained new staff, cross-trained with other kitchen positions to support team and meet needs of consumers, and maintained exceptional customer service expectations including during peak business hours.
Education
2023-Present
DeVry University
I am currently enrolled at DeVry University, working to obtain my certificate in Cyber Security
2015-2019
High School Diploma-
Sturgis High School
Extracurriculars include 4-years in Band, 4 years in Track and Field, participated in all musicals and plays hosted by the high school, and being a student mentor for elementary students
Skills
& Expertise
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Customer service
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Understanding of food service industry
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Inbound and Outbound calling
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Equipment used in food services
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Computer skills
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Cooking
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Food safety
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Food Preparation
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Efficient
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Strong listener
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Consistent
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Communication